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Privacy Policy

These terms are published for CEDX Systems so buyers, counsel, and compliance teams can review the baseline legal position before an engagement starts.

Document details

CEDX INC

Effective date: March 14, 2026

Last updated: March 14, 2026

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This Privacy Policy explains how CEDX INC ("CEDX," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit cedxsystems.com, contact us through the Site or by email, discuss or purchase professional services from us, or otherwise interact with us in a business or professional context.

If you do not agree with this Privacy Policy, please do not use the Site or submit personal information to us.

1. Scope

This Privacy Policy applies to personal information we handle as a business contact, service provider, or controller in connection with our Site and our own business operations.

When CEDX processes personal information on behalf of a client as part of a consulting or implementation engagement, we generally do so under that client's instructions. In those cases, the client's privacy notice may govern the underlying business purpose for the processing, and privacy requests about that data may need to be directed to the client first.

2. Personal Information We Collect

2.1 Information You Provide Directly

We may collect information you choose to provide, including:

  • contact details such as your name, work email, company, role, phone number, and business address;
  • the industry, workflow details, and project information you submit through our contact form or in emails;
  • records of communications with us, including email correspondence, meeting notes, and other business communications;
  • information and documents you provide during a client engagement, such as process maps, requirements, business rules, documentation, source files, and system information; and
  • billing or contracting information where needed to enter into or administer a business relationship.

Please do not submit highly sensitive personal information through the Site unless we specifically request it and you have a lawful basis to share it.

2.2 Information Collected Automatically

When you visit the Site, we and our infrastructure providers may automatically collect technical information such as:

  • IP address;
  • browser type and version;
  • device type and operating system;
  • referral source, requested pages, response codes, and timestamps; and
  • general usage and diagnostic information used for security, reliability, and troubleshooting.

2.3 Information from Third Parties

We may receive information from:

  • referrals, counterparties, and business contacts;
  • publicly available professional sources such as company websites or professional networking profiles;
  • service providers that help us host, secure, communicate, or schedule business interactions; and
  • client-authorized systems that we access in the course of providing services.

3. How We Use Personal Information

We may use personal information to:

  • operate, secure, and improve the Site;
  • respond to inquiries and requests for workflow audits or services;
  • evaluate, propose, deliver, and support consulting or implementation engagements;
  • communicate with you about a current or potential business relationship;
  • maintain records, administer contracts, and manage billing or business operations;
  • detect, prevent, investigate, and respond to fraud, abuse, security incidents, or technical issues; and
  • comply with legal obligations, enforce agreements, and protect our rights and the rights of others.

We may also send business-related updates or marketing communications where permitted by law. You can opt out of non-essential marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the message.

4. Legal Bases for Processing

Where data protection laws such as the GDPR, UK GDPR, or similar laws apply, we generally process personal information on one or more of the following bases:

  • your consent;
  • to take steps at your request before entering into a contract;
  • to perform a contract with you or your organization;
  • our legitimate interests in operating, securing, and growing our business, provided those interests are not overridden by your rights; and
  • compliance with legal obligations.

5. How We Disclose Personal Information

We do not sell personal information. We may disclose personal information to:

  • hosting, infrastructure, storage, email, scheduling, collaboration, security, and other service providers that help us run our business;
  • professional advisers such as lawyers, accountants, auditors, or insurers;
  • client-authorized systems, counterparties, or vendors where disclosure is necessary to perform the services;
  • courts, regulators, law enforcement, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, or property; and
  • a buyer, investor, successor, or other transaction counterparty in connection with an actual or proposed merger, acquisition, financing, reorganization, or sale of assets.

We may also disclose information with your consent or at your direction.

6. Cookies, Local Storage, and Similar Technologies

The current production Site is designed primarily as an informational website and contact point. We do not currently describe the Site as relying on advertising cookies or cross-context behavioral advertising technology.

Depending on how the Site is hosted and delivered, the Site and supporting infrastructure may still use:

  • essential technical cookies or equivalent technologies needed for security, routing, or session integrity;
  • server logs used to operate and secure the Site; and
  • limited browser storage for functional or preview or development behavior.

The Site also loads web fonts from Google Fonts. When pages using those fonts load, your browser may connect to Google servers and disclose technical information such as your IP address and browser metadata to Google, which will handle that information under its own privacy terms. You can manage cookies and similar technologies through your browser settings. If we later add analytics, advertising, or non-essential tracking technologies, we will update this Privacy Policy and any required notice or consent mechanisms.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • responding to inquiries and evaluating business opportunities;
  • performing services and supporting client relationships;
  • maintaining security, backups, audit trails, and business records; and
  • complying with contractual, legal, tax, accounting, or dispute-resolution obligations.

Retention periods depend on the type of information, the nature of the relationship, applicable law, and operational needs. When personal information is no longer reasonably needed, we will delete, de-identify, or securely dispose of it where practical.

8. Data Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, authentication requirements, encrypted transmission, vendor review, and other security practices appropriate to the nature of the data and the services.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete personal information;
  • request deletion of personal information, subject to legal or operational exceptions;
  • object to or request restriction of certain processing;
  • request data portability where technically feasible and legally required;
  • withdraw consent where processing is based on consent; and
  • opt out of non-essential marketing communications.

To exercise a request, contact us at support@cedxsystems.com. We may ask for information reasonably necessary to verify your identity and authority before acting on the request. We will respond within the timeframe required by applicable law.

California Privacy Disclosures

If California privacy law applies to your information, the categories of personal information we may collect and disclose for business purposes include:

  • identifiers and contact information;
  • professional or employment-related information;
  • commercial information about inquiries, engagements, and service history;
  • internet or other electronic network activity information, such as logs and Site interaction data; and
  • any other information you choose to provide in your communications with us.

We do not currently state that we sell personal information or share personal information for cross-context behavioral advertising.

10. International Data Transfers

CEDX is based in the United States. If you access the Site or provide information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required by law, we will use appropriate safeguards for cross-border transfers.

11. Children

The Site and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information from children under 16 through the Site.

12. Third-Party Sites and Services

The Site may link to third-party websites or services. We are not responsible for their content, security, or privacy practices. Please review the privacy policies of third-party services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make a material change, we will update the "Last Updated" date and post the revised policy on the Site. Continued use of the Site after the updated policy becomes effective means you accept the revised version to the extent permitted by law.

14. Contact

Questions or privacy requests may be sent to:

CEDX INC

Email: support@cedxsystems.com

Website: https://cedxsystems.com

If you need to send a formal legal notice relating to privacy, contact us first by email and we will provide the appropriate notice details if required.